The prices shown on our website are inclusive of taxes (VAT). For all orders with delivery in Europe, shipping is free.
For the rest of the world the shipping package is € 20.00. For shipments outside Europe, additional charges may apply.
Our return policy allows you to return the product for any reason within 14 days from the day you received the shoes. You can open the package and check the contents. However, shoes can only be returned when they are completely unused and sent in their original packaging.
Return costs for Italian shipment are free and charged to Velathri. Outside Italy return costs are charged to the customer, unless otherwise indicated by Velathri customer service.
In case of customizations, the shoes can not be returned except for obvious defects. Please send an email to our customer service with detailed pictures in this case.