Welcome to the Velathri shop. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”)
We as the brand Velathri (Velathri Calzature), are registered at the Chamber of Commerce REA number: PI – 194703 and VAT/BTW Number: 02274070503. For more information please see our contact page. When placing an order through velathri.com, you agree to our terms and conditions as a business and a shop.
Velathri respects our customers’ account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don’t store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal and Mastercard/Visa credit card secure system.
Changes to our terms and conditions
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Velathri products displayed at the Site could be available in selected stores; they will be listed in a specific section. The prices displayed at the website are quoted in euros value.
Purchased items on stock will be dispatched within 3 business days. Personalized shoes or not in-stock shoes will be dispatched in almost 3 weeks (time necessary for their production). We use UPS courier. UPS will provide to contact customers for the delivery. You will receive an e-mail when goods are picked up by the courier, where you will find the tracking number and instructions to follow your item. If you still have not received your purchase after 3 weeks, please notify Velathri info-mail. The buyer assumes any and all duties and customs costs for orders shipping outside of the Italy/Europe and will be contacted in advance (before UPS delivery) should additional charges need to be made. Velathri is not responsible for any lost, stolen or damaged shipments. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items.
Prices, shipping & handling charges
The prices shown on our website are inclusive of taxes (VAT). For all orders with delivery in Italy, shipping is free. For shipments in Europe a flat fee of €.10,00 will be applied and not the real shipping cost provided by UPS. For the rest of the world the fee applied is €.20,00. For shipments outside Europe, additional charges may apply.
Sizing of our products
Velathri shoes normally fit similar to the other American of European brands. Please check anyway the Velathri size conversion chart in the specific size section in our webstore.
Payment of orders
We accept payment through paypal service (that provides also payment with usual credit cards) or by bank transfer. You can check our bank account details on payment section of our webstore.
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. Anyway you can check, during the purchase, if an item is already available or you need to wait for his production.
Personalization and production process.
In our website we offer the possibility to personalize shoes with colors of your choice (you can check colors available in the specific personalization area). We need almost 3 weeks to produce this kind of orders because they are exclusively made for you. We will keep you informed when good will be ready for shipment. Size or colors who aren’t in stock, can be produced on request with the same time required for personalizations. So all products shown in our webstore can be ordered: you only need a little patience if what you are looking for is out of stock in that moment.
Our return policy entitles you to return the product for any reason within 14 working days counting from the day you received the shoes. You can open the package and check the contents. However, the shoes can only be returned when they are completely unused and sent in the original packaging.
Return costs are for the customer, unless otherwise indicated by Velathri customer service.
In case of personalizations shoes can’t be returned except for evident defects. Please e-mail our customer service with detailed images in this case.
We have made every effort to display as accurately as possible the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Velathri. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Velathri.
The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
All product designs are made by Velathri.
The website is designed and built by Andrea Pacini, and all photography rights are reserved by Velathri Calzature.
User comments, feedback, postcards and other submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Velathri on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain Velathri property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Velathri of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Velathri will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Velathri is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You agree that Velathri may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Velathri may use your information for marketing and promotional purposes.
Velathri communications to you
You agree that Velathri may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Velathri products or services, or for such other purpose(s) as Velathri deems appropriate.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND VELATHRI SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information on Velathri that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Velathri purchase you may return it ( for another size or Velathri product ) with your invoice to Velathri by mail. Please see our Return Policy.
Velathri (Velathri Calzature ) is not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer’s business, to family buyers, to others or to property of third parties. If it is established that the seller could be held liable for any damage, liability is capped at the order of the order and never more than € 200 in total. Velathri is not liable for the non-availability of permanent www.velathri.com or for technical or electronic errors on the site.
You agree to defend, indemnify and hold Velathri harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site or Velathri product.
Unless otherwise specified and except to the extent Velathri products are offered for sale in Italy through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Velathri products and services available in Italy and select foreign markets. This Site is controlled and operated by Velathri from its office in Montecatini val di Cecina, Pisa – Italy.
This Agreement shall be construed in accordance with the italian laws, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of Italy.
This Agreement is effective unless and until terminated by either you or Velathri. You may terminate this Agreement at any time. Velathri also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Velathri sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Velathri, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
Thank you for your patronage